Complete RV Service & Body Shop

St. Charles RV repair questions,
answered straight

Family-owned since 1973 and in St. Charles since 1975. These are the questions our customers ask most. If yours isn't here, call (636) 246-8932 and talk to someone who actually works on RVs.

Location, Hours & General

Where is Complete RV Service & Body Shop located?

Complete RV Service & Body Shop is located at 3309 New Town Blvd, St. Charles, MO 63301, near Highway 370. We serve St. Charles, St. Peters, O'Fallon, Wentzville, Lake St. Louis and St. Louis, plus St. Charles, St. Louis, Warren and Franklin counties. Our facility has 15 service bays and two oversized paint booths. Call (636) 246-8932 to schedule.

What are your hours?

We're open Monday through Friday, 7:30 AM to 5:00 PM, and closed Saturday and Sunday. After hours, call (636) 246-8932 and leave a message and we'll get back to you.

How long has Complete RV Service & Body Shop been in business?

Complete RV is family owned since 1973, when founder Bob Barks opened his first shop in Dellwood, Missouri. We moved to St. Charles in 1975 and are still run by the Barks family, with 15 service bays and two oversized paint booths. Read our story.

What RV brands do you service?

We service every major RV brand including Jayco, Forest River, Winnebago, Keystone, Heartland, Tiffin, Newmar, Thor, Grand Design, Coachmen, Fleetwood, Entegra, and Airstream. Class A, Class B, Class C, travel trailers, fifth wheels, toy haulers, and pop-up campers — we work on all of them.

Collision & Insurance Claims

Do you work with all insurance carriers?

We work with all reasonable insurance carriers. We document the damage, write the estimate and coordinate with your adjuster, so you handle one phone call instead of ten. How RV insurance repairs work.

How much does RV collision repair cost?

It depends on the damage and on your RV. Contact our specialists and we'll inspect your RV and give you a written estimate before any work begins. Call (636) 246-8932.

How long does RV body repair take?

Minor cosmetic repairs usually take 3 to 7 business days. Moderate collision work runs 2 to 4 weeks. Major collision rebuilds with paint take 4 to 8 weeks depending on parts availability and insurance approvals. We provide a written timeline before work begins and update you weekly.

Can a regular auto body shop fix an RV?

Most can't. RVs use fiberglass and aluminum construction (not steel), have oversized dimensions that won't fit standard paint booths, and have systems — slide-outs, awnings, jacks, plumbing, and electrical — that auto shops aren't trained on. A specialty RV body shop has the right paint booths, materials, and training.

Can you help get my RV towed to your shop?

Yes. After a breakdown or collision, call (636) 246-8932 and we'll help coordinate getting your RV to our St. Charles shop for repair. After hours, leave a message and we'll get back to you.

How do I file an RV insurance claim after an accident?

Step one: photograph the scene. Step two: call your insurance carrier and open a claim — get a claim number. Step three: call us at (636) 246-8932 with that claim number. We handle the rest, including the estimate, additional photos, and adjuster coordination.

Do I have to use my insurance company's recommended shop?

No. In Missouri, you have the legal right to choose your own RV body shop, regardless of what your insurance carrier recommends. Choosing a specialty RV shop means the work is done by people trained on RVs.

Will I have to pay anything out of pocket?

It depends on your policy and coverage. We bill your carrier directly for covered repairs, and if we find supplemental damage during repair, we work it out with your adjuster, not you.

Body & Paint

Can you repaint my entire motorhome?

Yes. Our two oversized paint booths fit motorhomes up to 45 feet, including Class A diesel pushers. A full repaint includes strip, prep, prime, basecoat, clear coat, and polish — typically 3 to 5 weeks. Contact our specialists for an estimate. See RV painting.

How big is your paint booth?

We have two oversized RV paint booths on site, both large enough to fit motorhomes up to 45 feet — including Class A diesel pushers, fifth wheels, and large travel trailers. Most auto body shops in the St. Louis area can't accommodate full-size RVs. We can.

Can you fix hail damage on an RV?

Yes. We repair RV hail damage on roofs, sidewalls, and slide-outs. Most hail damage is covered by comprehensive insurance — bring us the claim and we handle the rest. We assess the damage and repair it with the right method, up to panel replacement and full paint restoration. See RV hail damage repair.

How much does it cost to replace RV decals?

It depends on your RV's size and the graphics. Contact our specialists for an estimate. We can match factory decals for most major brands or create custom graphics, and decal replacement costs far less than a full repaint when only the graphics are faded or peeling.

Maintenance & Service

How often should my RV be serviced?

Most RVs need an annual service inspection covering brakes, bearings, seals, slide-outs, awnings, and the roof. Mileage-based maintenance — oil, filters, fluids — follows the chassis manufacturer's recommendations: typically every 5,000 to 7,500 miles for gas and 10,000 to 15,000 miles for diesel. See RV maintenance & service.

Do you do RV warranty work?

We honor manufacturer warranties whenever applicable. Bring your warranty paperwork and we'll coordinate with the manufacturer. Warranty work runs on the manufacturer's timeline, and we'll keep you updated.

Can you winterize my RV?

Yes. We winterize and de-winterize RVs every season. Winterization protects plumbing from freeze damage and typically takes 1 to 2 hours. Book by mid-October to avoid the late-fall rush, and schedule spring de-winterization in March or April. See RV winterizing.

Storage & Onsite Amenities

How much does RV storage cost?

Our storage rates depend on your RV's length and the type of space. Spots are limited, so call (636) 246-8932 for current availability and pricing. See secure RV storage.

Do you have a dump station?

Yes. Our St. Charles facility has an onsite RV dump station available to storage and service customers. We also offer onsite propane fill, water fill, and a dog park — making us a full-service stop for RV owners passing through or wrapping up a trip.

Mobile, Towing & Roof

Do you do mobile RV repair?

Yes. We provide mobile RV repair across St. Charles, St. Louis, Warren County, and Franklin County. Most maintenance, electrical, plumbing, A/C, and slide-out adjustments can be done at your campground, storage lot, or driveway. Collision and paint work has to come to our shop.

How much does mobile RV repair cost?

It depends on the location, travel distance and the work required. Contact our specialists for a quote. Call (636) 246-8932.

Can you repair or replace my RV roof?

Yes. We inspect your roof and, depending on what we find, clean it, spot seal it, perform annual roof service or replace it entirely. Hail damage to the roof is usually handled through comprehensive insurance. Contact our specialists for an estimate. See RV roof inspection & repair.

Tires, Parts & Auto Repair

Do you sell and install RV tires?

Yes. We sell and install RV, truck and car tires, with mounting, balancing and alignment. See RV, truck & car tires.

Do you sell RV parts and accessories?

Yes. We carry RV awnings, A/C units and covers, batteries, accessories and horse trailer parts, and our technicians can install them. See RV parts & accessories.

Do you repair cars and trucks too?

Yes. We maintain and repair cars, trucks, SUVs and light-duty commercial vehicles, including collision and body work. See auto & truck repair.

Sales & Consignment

Do you sell or consign RVs?

Yes. We sell RVs on consignment: we price, market, store and show your RV, and handle the paperwork. We also have pre-owned RVs on the lot that change often. Call (636) 246-8932 or see RV consignment.

Still have a question?

Talk to a real technician, not a call center. We'll tell you straight whether your RV needs to come in — and what it'll take. Family-owned since 1973.

Call 636-246-8932 Mon–Fri 7:30 AM – 5:00 PM
3309 New Town Blvd, St. Charles, MO